Why does my phone keep shutting off?

I have a prepaid phone (straight talk) I had a phone from the same people before but I dropped it, anyway I never had a problem with the internet with that phone. now I have a touch screen one and when I use the internet on it, it shuts off. not everytime but its done it at least three times today. anyone know what could be causing this or what I can do? and I dont think its anything to do with being charged enough because sometimes itll be charging when it does it. thanks!

Answer #1

lol, get it in water? sometimes when phones get wet, the shut off. That’s the only thing i could think. Unless it’s just having a bad day.

Answer #2

cuss it is not a Nokia

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