Why is this Coby mp3 player freezing?

I am known to be pretty goo with electronics so someone I know asked me to try and fix their mp3 player. It is a Coby MP822-4G Touch Screen. I plugged it into my computer and a screen came up saying “Welcome please wait” and it’s been frozen that way for quite a while.I tried resetting it but it just returns to the same screen. I have looked it up on other websites and so far I’ve found that plenty of people have had the same problem, but no one knows how to fix it. Does anyone know what I can do?

Answer #1

Warranty warranty warranty! return it? sell it? Trash it?

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