Logitech MX 1000 mouse is acting up & not responding, ideas?

I have had the same computer mouse for about a year now, it’s a logitech MX 1000. At the time, I thought it was the best & most days still think that. However, about once a week for a few minutes, the mouse now acts up & either won’t respond OR will stop working altogether. The only way I’ve been able to get it working again is to reset the mouse & hang it on the charger again. The battery indicator says it’s charged, and my windows xp machine is up to date. Is it time for a new mouse, or could the clutter on my desk be the culprit?

Answer #1

Hi kareem!

It could be the clutter, or it could be the surface you’re using your mouse on. Because your mouse is more sensitive, if you are on a shiny surface, it confuses the mouse sensor and causes the pointer to move in random directions. If you are having problems with a shiny surface for your mouse (try not to use a glass table either), try just slapping a magazine down under it.

Also, I did some research and found that there is a lot of problems with this specific model. There’ s a class-action lawsuit against Logitech, saying that the mouse is inherently defective and causes the cursor to “jump” randomly. To sign up for the lawsuit and possibly collect, go here:

https://www.lawyersandsettlements.com/case/logitech

Good luck!

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