How do I fix a hair toner disaster?

I had been bleaching my hair a medium blonde with light blonde highlights. I told the stylist to go back to my natural color which is medium brown.) she used a “toner” and it came out dark brown with a purple-red tint. I went back the next day for her to get rid of the reddish tint. She used a darker toner this time and now it is just an even darker brown with the same tint. Aside from going to another stylist, what do I do to fix my hair?? will I ruin my hair if I now get “color” or bleach to fix it? It is now way too dark (and still red) any advice would be greatly appreciated..thanks!

Answer #1

don’t use toner

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