Why is Windows Vista so complicated ?

ok, im really frustrated and I desperately need help, I have a dell pc with vista on it, vista always downloads updates for the computer which I thought was safe, well it isnt recently I saw where a update was said to be download which I did because I always do and their no problems , bt this was different it wanted me to update windows service pack 1, anyway it downloaded and restarted but kept rebooting after startup, so I tired f8 f11, even tried to boot it from my vista operating system cd but it still never worked , whenever I started in safe mode it kept rebooting, when I put in the cd it said windows loading file and sum blue screen came up about error … so im left confused I think it has something to do with the hardware because my friend took out the hardware and the computer started without any problems, the thing is something is preventing windows to start and I dont know what, I even ran diasgnostic on it, nuttin worked all test where past, and they were all sum 4 hour test and even more, plzz help I really need my laptop to do my school work

Answer #1

If you own a branded PC (like Dell or HP or Compaq, etc) it usually comes with a System Recovery CD which will restore your PC to factory condition. Be warned that if you use the Recovery CD, it would probably erase your hard drive and all its contents. At this point I think your best move is to seek a professional help specially if you do not want important files and info on your drive erased.

If you know how to boot to Safe Mode, and you can successfully do so, you can uninstall the Windows updates there that might be causing the constant rebooting. Go to your Control Panel>Add/Remove Programs and choose the latest updates that you installed.

If you have a Vista installation CD, you can do this:

  1. Insert DVD and begin the Vista setup.
  2. Select language and currency format etc.. then click next.
  3. Select repair my computer (or something like that) on the bottom left of the screen.
  4. Select your Vista installation click next.
  5. Click command prompt from the list of options.
  6. Type ‘ren c:\windows\winsxs\pending.xml pending.back’ press enter.
  7. Type ‘ren c:\windows\winsxs\cleanup.xml cleanup.back’ press enter.
  8. Type ‘exit’ press enter.
  9. Click restart.

You will now get to your login screen. Then proceed to uninstall the updates.

That’s the solution. You do not need a restore point. I spoke with Microsoft and that file (pending.xml) needs to be deleted.

If you don’t have your Vista disk, borrow one or download a bootable ISO from the Net and burn it to a disk. Then select via F2 or F10 (boot menu) CD/DVD as the primary startup device. Run “Command Prompt” and type in the above text.

3 possible causes:

Cumulative Security Update for Internet Explorer (972260) Security Update for Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB973923) Security Update for Microsoft Visual C++ 2008 Redistributable Package (KB973924)

M$ has a page dedicated to this problem–it is too long to reprint here because it covers every contingency. Here is that page:

“Article ID: 949358 - The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista and Windows 7” http://support.microsoft.com/kb/949358

Basically it tells you many steps in order to get back onto your desktop, and from there to remove the update either through System Restore or other steps. Once the update is removed, it is VERY IMPORTANT to follow the last steps, to prevent the problem from happening again:

How to avoid this problem To avoid this problem, obtain and install update 937287 from the Microsoft Download Center separately from all other updates on the Windows Update site. Install the update that applies to your version of Windows Vista so that you can successfully install future updates.

The following files are available for download from the Microsoft Download Center:

go to the bottom of the following link and click and install the download for either Vista x86 or X64 http://support.microsoft.com/kb/949358

Answer #2

well, keitten , I tries loading the vista cd but nutting wont come as I said, so what you are telling me to do is impossible , anyway I gave my computer to a technicianand he told me I have to wipe my harddrive thats the only solution so I’ve come to terms that im going to lose my pictures, music everyting… any way thanks for the insite

Answer #3

I don’t think anyone can help you other than someone locally, hopefully there is a guy in the area that does a lot of computer work (thats me in toledo!) to fix it for you. Other than that, you don’t have much of a choice besides reinstalling windows, which means reformatting (erasing all of your data, although you can back it up before reinstalling) and installing windows. It would only take a couple of hours to finish.

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