How can I remove a program from my computer?

I installed a burning program and I got a new one and it wont let me unistall the old one, it says installation files are not present please verify they are present. Any help?? I dont want to formate my computer just to remove the program but if nothing works thats whats gonna happen. So any advice? Its really really frustrating! :(

Answer #1

the system restore failed

Answer #2

are you just trying to click on Uninstall. If so go to Add/Remove Programs

Go to Control Panel then Add or Remove Programs

Answer #3

thats what I did and it said it cant

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