Funadvice Logo
+ List
More Food & Dining Questions

What should I have done when Burger King got my order wrong (read more)?

I really like these sausages burritos at burger king, but when they do it like they have to do it. Today i went to eat the sausage burrito the cashier asked me if i wanted it with sauce on it and i told her yes i want it with everything on it, but thery didnt put it the sauce and neither the small hashbrown inside so the burrito tasted very simple and then i didnt complain, because i thought maybe they were too busy and they forgot it could happen, but if i complaint they would very defensive telling me that i asked like that and i wouldnt get anything anyway. What do you think? tell me please, i wouldnt buy there anymore.

Become an Expert →
Answer #1

The customer is ALWAYS right, you should have said something! They would have most likely made you another one the correct way.

Answer #2

All the restaurants I ever worked at would rather comp a meal than loose a customer. When the same customer repeatedly makes unreasonable demands we would tell them to take a hike but otherwise we’d do whatever we could to make a customer happy. If they didn’t make your burrito the way you like it than they need to make you another one. If they don’t apologize and cheerfully make you another one than they simply don’t want your business badly enough.

Answer #3

Violate their restroom, they will have to clean it up, and never return.

Answer #4

Everyone here is correct. In the food business, the customer is almost always right (within reason). If they messed up an order, then you should let them know so they can correct it for you if they care about your satisfaction (which they should).

Answer #5

thats why i check certain orders at fast food places, that way i can show them where they messed up.

Answer #6

Here in the UK if they mess up my order i not only get a fresh sandwich but i usually demand another drink because usually you have to wait and whilst waiting for them to correct their mistake i drink my drink and am left without one with my food…so they give you another every time.

More Like This
Ask an advisor one-on-one!
Advisor

Burger King Breakfast Menu

Food & Beverage, Restaurant, Fast Food

Advisor

Burger Box

Fast Food Restaurants, Burger Joints, Takeout Restaurants

Advisor

Karahi King NYC

Restaurants, Catering, Food Delivery

Advisor

My Way Pantry 1 Deli & Grill

Deli, Grill, Restaurant

Advisor

Wong's King

Wongsking