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Amazon help ASAP please help

I ordered two pressants, they were off the actully amazon account (the people that own it) and they were meant to arrive between the 1st and 5th of December and they didn’t so I decided to go on my account and see why it hadn’t arrived and it said that I haven’t ordered anything where as about 2 weeks ago I went onto track order and it said they had been ordered.. I don’t understand why it says I haven’t ordered anything

BUT I ordered a mobile phone off there during December and I have that and it’s really good and it arrived on time! And I clicked on past orders so it shows the last 6 months of orders and it says I haven’t ordered that either

I don’t understand .. what should I do? x

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Answer #1

Call them up… maybe they had to cancel the order for some reason…

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