Blue screen virus

How do I get rid of a virus called blue screen . It restars my laptop everytime I turn it on . So the only way I can use my internet is logging in on safe mode with networking . But I cant access music or pics or anything. Its driving me crazy . I have a samsung laptop with windows vista .

Answer #1

There should be an error message too ya , well type that into google and it should tell you how to fix it , I used to work with presto a company who deal with computer softwere issues and even tough I did not know enough to work ther this is what I was told to do when people rang in with a blue screen .

Answer #2

I just typed out an answer to someone else with a virus problem, so I’ll direct you to that page. Check it out and see if it helps:

http://www.funadvice.com/q/ing_viruses

Answer #3

try doing a system restore point to a time before it started doin that?

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