Toilet paper - charmin

I recently bought a roll of charmin from costo. I buy in bulk. I noticed that one of the rolls felt like sandpaper. I still have the roll. it did not feel like the charmin that I have been using for years. is it possible that someone mixed up the toilet paper. I can’t imagine that it even came from p&g. thanks estelle gibson

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Answer #1

Contact the company and file a formal complaint:

http://pgcanadaen.custhelp.com/cgi-bin/pgcanadaen.cfg/php/enduser/ask.php?p_sid=a7EIsqAj&p_accessibility=0&p_redirect=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MCwwJnBfcHJvZHM9NTkmcF9jYXRzPTEyNCZwX3B2PTEuNTkmcF9jdj0xLjEyNCZwX3BhZ2U9MSZwX3NlYXJjaF90ZXh0PWNvbXBsYWludA**&p_srch=1&p_prods=59&p_pv=1.59

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