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Virtual Receptionist service based in the US and Canada, trained & experienced for all industries. We’ll answer your phones and much more!
About Conversational LLC
Who we are
Conversational LLC is a leading virtual receptionist service based in the US and Canada. Our team of trained and experienced virtual receptionists are equipped to handle calls for businesses across all industries. We take pride in providing the best customer service for your clients, ensuring a smooth and professional interaction every time. Our virtual receptionists undergo extensive training in customer service, active listening, and quick problem-solving to provide the highest level of support for your business.
What we Do
At Conversational, we offer personalized call services to meet your business needs. Our virtual receptionists will answer your incoming calls with a friendly and professional greeting that can be fully customized to reflect your brand. We also provide outbound call services to reschedule appointments, collect information, or deliver messages on your behalf. By handling basic customer service inquiries, our virtual receptionists help reduce the number of calls you need to manage, saving you time and resources.
Our call screening feature allows you to filter out unwanted calls from salespeople and telemarketers, giving you control over who you speak with. You can create a VIP list of important callers or an Ignore list for unwanted solicitations. Additionally, our appointment scheduling and reminder services help you stay organized and reduce no-shows by up to 75%. We customize call handling instructions for each call type, staff member, or department to ensure efficiency and ease of use for everyone.
Why you should use us
Conversational stands out from competitors by offering personalized and flexible virtual receptionist services tailored to your business needs. We understand that one size does not fit all, which is why we adapt to work with a variety of software and applications commonly used in different industries. Our virtual receptionists are trained on many industry-specific systems and can seamlessly integrate with your existing tools for appointment scheduling, client management, and lead generation.
By using Conversational, you can benefit from real-time updates on changes made to your schedule and client information. Our virtual receptionists ensure that your business receives the best customer support, allowing you to focus on growing your business while we handle your calls with professionalism and efficiency.
What can you ask?
- How can I customize my call handling instructions?
- Do you provide outbound call services for appointment scheduling?
- Can I create a VIP list for important callers?
- How do you handle call screening for unwanted solicitations?
- Are virtual receptionists trained on industry-specific systems?
- What types of customer service inquiries can virtual receptionists handle?
- What is the process for integrating with my existing software applications?
At Conversational LLC, our goal is to make your life easier and your small business more profitable. Try Conversational today and experience the difference our virtual receptionists can make for your business.