does anyone here do tech support for a living?

I just got a job doing tech support for computers, does anyone here do tech support for a living? I start monday and I just want to know what it is like. Please be as detailed as possible.

Answer #1

My guess is, nobody here does. Is the job working out ok?

I do consulting, so some of my job is like “tech support” lol, but I work with very bright people at various companies.

If you’re doing it over the phone, make sure to be patient, as detailed as possible, and always upbeat, even when it’s hard.

Answer #2

yeah its great. thanks.

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