Who we are

At Engagely, we are a customer engagement platform that specializes in CX automation. Our advanced AI technology allows us to create converged customer experiences by automating contact center operations. We understand the importance of enhancing customer experience and strive to provide modern solutions that go beyond traditional call center practices.

Our team is dedicated to revolutionizing the way businesses interact with their customers. By leveraging generative AI-powered NLP models and intelligent virtual assistants, we can process customer queries faster and in a more human-like manner. Our omnichannel contact center solutions are designed to meet all your business and customer support needs without the need for additional infrastructural changes.

What we Do

Engagely offers a range of services aimed at automating end-to-end customer support. By seamlessly integrating voice AI solutions with your existing systems, we can deliver lifelike conversations in over 100 languages and dialects. Our automated speech recognition and response technology ensure instant, accurate, and personalized customer support interactions.

With our CX automation platform, you can provide 24/7 customer support across various communication channels, including conversational IVR, voice calls, video, email, social media, and text messages. Our goal is to help you personalize the customer support experience based on the languages your customers speak and the channels they prefer.

Our email bot solution is designed to streamline the process of handling customer emails. By automatically reading and understanding thousands of emails, our technology can provide tailored responses in seconds without the need for human intervention. This allows you to address complex queries efficiently and effectively.

Why you should use us

Engagely offers a cutting-edge solution for businesses looking to enhance their customer support operations. Our AI-powered technology enables you to provide instant, personalized support to your customers without keeping them on hold. By leveraging our platform, you can improve efficiency, accuracy, and overall customer satisfaction.

Our platform is designed to seamlessly integrate with your existing systems, making it easy to implement and scale as your business grows. With Engagely, you can tap into the power of AI to automate repetitive tasks, streamline operations, and deliver exceptional customer experiences.

Whether you are a banking and financial services group or an InsurTech platform, Engagely can help you introduce innovative and competitive solutions for your customers. Our team is dedicated to providing value-based services that cater to every aspect of your business.

What can you ask?

• How can Engagely help automate our contact center operations?
• What languages and dialects does the voice bot support?
• Can Engagely integrate with our existing systems seamlessly?
• How does the email bot streamline the process of handling customer emails?
• What channels does Engagely support for customer interactions?
• Can Engagely provide personalized customer support across multiple communication channels?
• How does Engagely ensure accuracy and efficiency in customer interactions?