Faulty sofa

I bought a sofa it was faulty shop said I can return it give me now sofa it cost me 600 its now gone up to 700 they saying I have to pay the ext 100 is this right they will not refund money

Answer #1

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  How long ago did you buy the sofa?

If it was recently, then tell them you want either a refund, another sofa of equal value or you will take them to court for your money back plus costs.

I would assume that even in your country there are protections for consumers.

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