Who we are

Welcome to PX Academy, your one-stop destination for online courses in Patient Experience Specialist (PXS)™ certification. We are passionate about revolutionizing the healthcare industry by focusing on creating lasting, engaging, and positive relationships with patients, families, and colleagues. Our team is led by Mohamed Latib, PhD, the CEO and Founder of CX University and PXA, who is dedicated to delivering the best strategies and skills in patient experience training.

At PX Academy, we believe that every interaction with a patient is an opportunity to make a difference. We are committed to providing top-notch certification training that will equip you and your team with the tools needed to enhance the patient experience and drive positive outcomes in healthcare organizations. Join us on this journey to transform healthcare through excellence in patient care.

What we Do

PX Academy offers the Patient Experience Specialist (PXS)™ certification for healthcare professionals who are looking to showcase their expertise in the patient experience discipline. Our online courses are designed to provide comprehensive training on best practices in customer experiences, with a focus on empowering individuals to effectively engage with patients and their families.

Through our certification program, you will learn how to incorporate patient feedback, address concerns promptly, and create meaningful experiences that prioritize both quality clinical outcomes and patient satisfaction. Our courses are designed to be flexible and accessible, allowing you to learn at your own pace and apply your newfound knowledge in real-world healthcare settings.

Join PX Academy today and take the first step towards becoming a certified Patient Experience Specialist. Elevate your skills, advance your career, and make a difference in the lives of those you serve.

Why you should use us

There are many reasons why you should choose PX Academy for your Patient Experience Specialist (PXS)™ certification needs. Here are just a few:

1. Expertise: Our team is led by industry professionals with years of experience in the field of patient experience and customer service. You can trust that you are learning from the best in the industry.

2. Flexibility: Our online courses are designed to be convenient and flexible, allowing you to learn at your own pace and on your own schedule. Whether you are a busy healthcare professional or a student looking to advance your career, PX Academy has a course for you.

3. Quality: We are committed to delivering high-quality training that is both informative and engaging. Our courses are designed to provide you with the skills and knowledge needed to excel in the field of patient experience.

4. Impact: By earning your Patient Experience Specialist (PXS)™ certification through PX Academy, you will be equipped to make a positive impact on the healthcare industry. Your newfound skills will allow you to create meaningful relationships with patients and improve overall satisfaction and outcomes.

Choose PX Academy for all your Patient Experience Specialist certification needs and start making a difference in healthcare today.

What can you ask?

Here are some questions you may have about PX Academy:

• How long does it take to complete the Patient Experience Specialist (PXS)™ certification program?
• Can I access the online courses on multiple devices?
• What kind of support is available to students during the certification process?
• Are there any prerequisites for enrolling in the certification program?
• How can I apply the skills learned in the courses to my current role in healthcare?
• What sets PX Academy apart from other certification programs in patient experience?
• Is financial assistance available for students who may need it?

Feel free to reach out to us with any additional questions you may have about our courses or the certification process. We are here to help you succeed in your journey towards becoming a certified Patient Experience Specialist.