Chargeback Expertz

Who We Are

At Chargeback Expertz, we are a team of dedicated professionals who specialize in chargeback management and representment. Our goal is to help businesses save money by preventing chargebacks and resolving disputes on their behalf. With over 10 years of experience in the industry, we have developed a three-part technology that allows us to effectively defend against chargebacks and keep your merchant account in good standing.

What We Do

Our team at Chargeback Expertz is directly integrated with banks and merchant services, giving us the ability to track down disputes and take a proactive approach to solving problems before they escalate into chargebacks. We offer chargeback management services that include preventing chargebacks before they happen, taking action when a chargeback is imminent, and defending your account against chargebacks that have already occurred.

When a chargeback is coming, we are able to quickly respond to notifications and ensure that the banks have received our communications, helping you avoid unnecessary chargebacks. And when a chargeback does occur, we use our available tools such as documents and time to mount a strong defense on your behalf. Our real-time dashboard and various built-in reports provide valuable insights and guidance for making changes to prevent future disputes.

Why You Should Use Us

There are many reasons to choose Chargeback Expertz for your chargeback management needs. With our extensive experience in winning chargeback disputes, we can help extend the life and reputation of your merchant account. Our automated and manual review processes are designed to identify and stop fraudulent orders, protecting your business from unnecessary losses.

We understand the importance of a strong response to chargebacks, which is why we always recommend providing the necessary documents based on the specific reason codes. Our analytical reports offer valuable information for decision-making, helping businesses understand and fix the root causes of chargebacks. By leveraging our expertise and technology, you can focus on growing your business while we handle the complexities of chargeback management.

What Can You Ask?

• How does your three-part technology work to prevent chargebacks?
• What steps do you take to defend against impending chargebacks?
• Can you provide examples of successful chargeback representment cases?
• How do you handle fraudulent orders and disputes?
• What kind of insights can I expect from your real-time dashboard and reports?
• How can Chargeback Expertz help me improve my merchant account reputation?
• What is the process for responding to chargebacks based on reason codes?