Who we are

At VcareTec, we are a call center outsourcing company based in the USA, with our headquarters in Cherry Hill, New Jersey. With over 14 years of experience in the industry, we have established ourselves as a trusted partner for businesses looking to enhance their customer service operations. Our team of professionals is dedicated to providing top-notch customer care and building long-lasting relationships with our clients.

What we Do

We offer a wide range of call center outsourcing services to businesses across various sectors. Whether you need outbound or inbound telemarketing, customer assistance, appointment setup, or sales support, we have you covered. Our goal is to help you operate more effectively and economically by handling your customer service tasks with excellence. By outsourcing your customer support needs to us, you can focus on your core business operations while we take care of providing exceptional customer care.

Why you should use us

There are several reasons why you should choose VcareTec as your call center outsourcing partner. Firstly, we have a team of trained professionals who are equipped to handle a variety of scenarios and provide excellent service to your customers. Our representatives undergo training to ensure they can effectively manage calls and deliver excellence in every touchpoint with your clients.

Additionally, we offer round-the-clock customer service to accommodate your business’s changing needs and ensure that your customers are always attended to promptly. With our call center outsourcing services, you can streamline your Customer Relationship Management process and achieve high business growth rates and profitability.

Moreover, we prioritize data security and have rigorous procedures in place to protect your sensitive information. You can trust us to handle your data with utmost care and confidentiality, as we understand the importance of safeguarding your company’s information.

Overall, by choosing VcareTec as your call center outsourcing partner, you can benefit from our expertise, professionalism, and commitment to providing exceptional customer service that will help enhance your overall business operations.

What can you ask?

• How long have you been in the call center outsourcing business?
• Where are you located?
• What do you provide in outsourcing?
• Do your outsourcing call center representatives receive any type of training?
• Why should I outsource customer service?
• If I outsource, will my data be secure?
• How can I start doing business with you?

Feel free to reach out to us with any additional questions or inquiries you may have. We are here to assist you and provide tailored solutions to meet your specific needs. Contact us today to learn more about how VcareTec can elevate your customer service experience.