Who We Are

Welcome to Medium, your dedicated partner in handling non-fault accident claims. We understand the stress and anxiety that can follow a car accident and are here to provide you with the support and services you need to recover and relax. With our Hastings Direct Claims team standing by, we are committed to ensuring that your post-accident experience is as seamless and stress-free as possible. Our fully trained claims staff are ready to assist you every step of the way, offering exceptional customer service and measurable benefits. Reach out to us at 0333 006 4465, and let us take care of everything for you.

What We Do

At Medium, we specialize in managing non-fault accident claims efficiently and effectively. Our comprehensive suite of services is designed to handle all aspects of your accident claim, from the moment you report the incident to the final settlement. Here’s how we can assist you:

• Roadside Recovery: We will ensure that your vehicle is safely recovered from the scene of the accident.
• Accident Damage Repair: Our expert repair services will restore your vehicle to its original condition.
• Injury Compensation: If you’ve sustained injuries, we will help you secure the compensation you deserve.
• Free Courtesy Car: We provide a like-for-like replacement vehicle so you can continue with your daily routine without interruption.

We aim to streamline the entire claims process for you, offering you the freedom to choose your own recovery company, repair shop, solicitors, and more. Our goal is to make the aftermath of an accident as smooth and hassle-free as possible.

Why You Should Use Us

Choosing Medium means choosing peace of mind. Here’s why our clients trust us with their non-fault accident claims:

1. Prompt Response: We answer your call within one minute, ensuring immediate assistance.
2. Expert Staff: Our fully trained claims professionals handle all aspects of your claim with expertise and care.
3. Comprehensive Services: From recovery to repair, compensation to courtesy cars, we cover all bases.
4. Customer-Centric Approach: Your recovery and satisfaction are our top priorities. We take over for you, so you can focus on getting back to normal.
5. Flexibility and Freedom: You have the freedom to choose your own service providers while we manage the entire process for you.

By choosing Medium, you are opting for a partner who will stand by you through every step of your accident claim journey, providing unparalleled support and service.

What Can You Ask?

We understand that navigating the aftermath of a car accident can be overwhelming. Our team is here to answer any questions you might have and provide clear guidance. Here are some examples of what you can ask us:

• How do I report my accident?
• What information do I need to provide when making a claim?
• How long will it take to get my car repaired?
• What should I do if I’ve been injured in the accident?
• Can I choose my own repair shop?
• What kind of courtesy car will I receive?
• How do I track the progress of my claim?

Feel free to reach out to us at 0333 006 4465 with any other questions or concerns. We are here to help you navigate this challenging time with ease and confidence.