Flash IT Managed Services Provider

Who We Are

Welcome to Flat Rate New York City IT Support, proudly operating under the name FlashIT. As one of the top Managed IT Service Providers (MSPs) in NYC, we specialize in delivering high-quality managed IT services that ensure your business operates smoothly and efficiently. Our team is driven by a passion for solving problems, making us the ideal partner for businesses ranging from small startups to large corporate organizations. One of our unique strengths lies in owning and operating our own infrastructure, network, and data center. This allows us to offer flat rate IT services across the board, from servers and desktops to all other infrastructure needs.

What We Do

At FlashIT, we offer a comprehensive suite of professional IT services designed to meet the diverse needs of our clientele. Our services include:

• Proactive Approach: We take a proactive approach to IT management by personally investing in your company’s success. Our goal is to reduce IT problems before you even know they exist.

• Continuous Support: Our Managed IT services provide 24/7 technical support, ensuring that any issues are addressed proactively, even before you’re aware of them.

• Strong Security: We implement robust security systems to protect clients with sensitive data, ensuring they feel secure and protected at all times.

• Consulting: We offer free consultations on any network-related issues. Our experts are just a phone call away, ready to assist you.

• Project Management: Our professionally managed projects allow customers to work in real time with our team, ensuring nothing gets miscommunicated.

• White Glove Assistance: Whether it’s assisting an employee with powering up a computer, installing programs on multiple devices, or maintaining top-notch security, our personalized white-glove service ensures you receive the best assistance.

• Predictable Cost, Custom Strategy: We provide comprehensive managed services at a predictable cost, customized to fit your business needs. Our team monitors your systems around the clock and collaborates seamlessly with your IT team.

• Centralized Security Oversight: From monitoring security incidents and responding swiftly to threats, to providing holistic IoT/IT/OT protection and detailed monthly investigation reports, we ensure your security is always a top priority.

• Vendor Management and Procurement: We help your business choose the right infrastructure providers, negotiate contracts, and analyze bills for errors. Our engineering team is available to assist with the delivery of these services.

Why You Should Use Us

Choosing FlashIT means opting for a partner who truly invests in your success. Here’s why you should choose us:

• Unmatched Expertise: Our team consists of seasoned professionals who bring extensive knowledge and experience to the table.

• Flat Rate Services: With our flat rate model, you can enjoy comprehensive IT services without worrying about hidden costs or unexpected expenses.

• Full Control and Flexibility: Whether you want to close your Manhattan office and go fully remote or move your on-prem equipment into our NYC data centers, we provide you with full control over your hardware with no vendor lock-in.

• 24/7 Support: Our round-the-clock support ensures that any issues are resolved quickly and efficiently, minimizing downtime for your business.

• Custom Solutions: We understand that every business is unique. That’s why we offer customized strategies tailored to meet your specific needs.

• Security You Can Trust: Our strong security measures give you peace of mind knowing that your sensitive data is well-protected.

What Can You Ask?

We understand that you may have questions about our services and how we can help your business. Here are some examples of the kinds of questions you can ask us:

• How can FlashIT help my business transition to a fully remote setup?
• What are the benefits of using your flat rate IT services?
• How does FlashIT ensure the security of sensitive data?
• Can you provide examples of how you’ve helped other businesses like mine?
• What kind of support can I expect if I encounter an issue outside of regular business hours?
• How customizable are your managed IT service plans?
• What steps does FlashIT take to proactively prevent IT issues?

Feel free to reach out with any other questions or concerns you may have. We’re here to help you achieve seamless and efficient IT operations!