Who We Are

CityGroup is a leading Northwest-based Facilities Management company that is dedicated to providing strategic FM and in-house Managed Service Provisions. With a large, diverse, and skilled workforce consisting of directly employed staff, approved suppliers, industry experts, and technical specialists, we are committed to delivering top-notch services to our clients across the northwest of England.

What We Do

At CityGroup, we offer a wide range of services to meet the diverse needs of our clients. Our services include 24/7 Helpdesk support, Reactive & Planned Maintenance, Contract and Clinical Cleaning, Concierge, Security, Washroom services, SHE Consultancy, HVAC, Plumbing, and M&E solutions. We tailor our services to each client’s individual needs and deliver cost-effective solutions that provide intelligent spend.

With a focus on customer service and client satisfaction, we work closely with our clients to help them save up to 20% on their facilities and maintenance costs while achieving significant service level improvements. Our commitment to transparency and going the extra mile sets us apart from the competition, as we strive to build long-term relationships with our clients based on trust and accountability.

Why You Should Use Us

Choosing CityGroup as your Facilities Management partner means you are selecting a company that prioritizes excellence in service delivery and customer satisfaction. With a client retention rate of 96%, we have a proven track record of delivering quality services that add real value to our clients’ operations. Our flexible solutions are individually designed to meet each client’s unique challenges and needs, ensuring that you receive a tailored approach that aligns with your business goals.

We invest heavily in our recruitment and training processes to ensure that our employees are equipped with the skills and attitude needed to provide excellent customer service consistently. By working with CityGroup, you can benefit from dynamic and proven strategies that are aimed at enhancing your organization’s full potential and the buildings in which you operate.

What Can You Ask?

• How can CityGroup help me save on my facilities and maintenance costs?
• What specific services does CityGroup offer for my industry sector?
• Can CityGroup provide references from current clients who have benefitted from their services?
• How does CityGroup ensure transparency and accountability in their service delivery?
• What are the qualifications and experience of the staff members who will be working on my account?

Contact UsRequest a Quote

If you are looking for a reliable Facilities Management partner that can help you achieve cost savings and service level improvements, look no further than CityGroup. Contact us today to discuss your needs and find out how we can add real value to your organization. Whether you need helpdesk support, maintenance services, cleaning solutions, or security provisions, we have the expertise and dedication to meet your requirements. Send us a message or call our Helpdesk on 0800 978 8322 to get started.