Chargeback Expertz

Who We Are

Welcome to Chargeback Expertz—your go-to solution for chargeback management and representment. Based in Malden, MA, we specialize in saving and preventing chargebacks on your behalf, allowing you to focus on what matters most: growing your business. With over a decade of experience, we have mastered the intricacies of chargeback disputes and have forged strong integrations with banks and merchant services to deliver top-notch, proactive solutions.

What We Do

At Chargeback Expertz, we offer comprehensive services to manage and represent you in chargeback disputes. Here’s a breakdown of what we do:

Chargeback Management

Our primary goal is to save you from the financial and reputational damage that chargebacks can cause. We use an advanced three-part technology to intervene at multiple stages in the life of a chargeback:

1. Prevention Before It Happens: We identify risks and implement measures to prevent disputes from escalating into chargebacks.
2. Proactive Action as Chargeback Is Coming: Integrated with banks and merchant services, we track disputes and take immediate action through notifications and communications.
3. Defense Once Chargeback Occurs: If a chargeback does occur, we employ our best tools—documents and time—to mount a strong defense through comprehensive communication with all involved banks.

Real-Time Dashboard and Reporting

Our state-of-the-art dashboard provides real-time insights and analytical reports that guide you in making informed decisions. These tools help you understand the root causes of chargebacks and implement effective fixes to prevent future occurrences.

Fraud Detection

We combine automated and manual review processes to identify and stop fraudulent orders before they affect your business. Our proactive approach ensures that your merchant account remains in good standing, safeguarding your reputation.

Why You Should Use Us

Choosing Chargeback Expertz provides numerous benefits:

1. Expertise and Experience: With over 10 years of consistent success in winning chargeback disputes, our expertise is unparalleled.
2. Integrated Solutions: Our direct integration with banks and merchant services ensures that we can act swiftly on your behalf.
3. Comprehensive Defense: From prevention to defense, our multi-stage approach covers all aspects of chargeback management.
4. Real-Time Insights: Our advanced dashboard and reports provide actionable insights, helping you make data-driven decisions.
5. Fraud Prevention: Our robust fraud detection systems protect your business from fraudulent activities.

By partnering with Chargeback Expertz, you’re not just managing chargebacks—you’re investing in the long-term health and growth of your business.

What Can You Ask?

We understand that chargebacks can be a complex subject, and you may have many questions. Here are some examples of what you can ask us:

• How can I reduce the number of chargebacks my business receives?
• What documents are required to defend against a chargeback?
• How does your real-time dashboard help in managing chargebacks?
• What are the common reasons for chargebacks, and how can I avoid them?
• Can you explain the difference between automatic and manual fraud detection?
• How quickly can you respond to a chargeback notification?
• What kind of reports do you provide, and how can they benefit my business?

Feel free to reach out to us with any questions or concerns you may have. Our dedicated team is here to help you navigate the complexities of chargeback management and ensure your business thrives.

Contact us today at: Chargeback Expertz 51 Pleasant St # 1072, Malden, MA 02148 Phone: +1 (888) 901-8653
Email: app@chargebackexpertz.com