ExterNetworks

Who we are

ExterNetworks is a leading provider of network uptime monitoring services, specializing in incident management and uptime maintenance. Our Global Service centers serve as a single point of contact for all possible incidents, ensuring that your business operations remain uninterrupted. With a focus on rapid response and restoration of failed devices, we tailor our service level agreements to meet your specific business objectives. Our team of skilled engineers and technicians are dedicated to providing premier level uptime support services, helping you maximize the performance and reliability of your network infrastructure.

What we Do

At ExterNetworks, we offer a comprehensive suite of uptime maintenance services to support the lifecycle of your assets. Our Incident Management system ensures that any issues or problems are addressed promptly and effectively through our Global Service centers. In cases where remote resolution is not possible, we dispatch engineers to your facility to resolve incidents on-site. We also provide replacement parts per your agreed service levels, managing the process of returning faulty parts seamlessly. Our Multi-Vendor Management services take the hassle out of procurement, renewal, and management of manufacturer maintenance contracts, allowing you to focus on your core business activities.

Our Services Portal provides constant online access to contract details, incident reports, and request logging, making it easy for you to track and manage your network maintenance activities. Additionally, our Subscription Services help you implement innovative solutions to further enhance your marketplace presence and drive business growth. With ExterNetworks, you can rest assured that your network infrastructure is in safe hands, allowing you to focus on what matters most - growing your business.

Why you should use us

When it comes to ensuring the uptime and reliability of your network infrastructure, ExterNetworks is the partner you can trust. Our team of experienced professionals is dedicated to providing exceptional uptime maintenance services that align with your business objectives. By choosing ExterNetworks, you can benefit from:

• Proactive incident management and rapid response times
• Skilled engineers and technicians available on-site when needed
• Seamless parts replacement process with minimal downtime
• Hassle-free multi-vendor management services
• User-friendly Services Portal for easy access to contract details and incident reports
• Innovative Subscription Services to maximize your marketplace potential

With ExterNetworks as your uptime maintenance partner, you can have peace of mind knowing that your network infrastructure is in good hands. Our commitment to excellence and customer satisfaction sets us apart from the competition, making us the preferred choice for businesses looking to optimize their network performance.

What can you ask?

Here are some examples of questions you can ask us:

• How can ExterNetworks help improve the uptime of my network infrastructure?
• What is included in your Incident Management services?
• Can you provide examples of successful uptime maintenance projects you have completed?
• How does your Multi-Vendor Management service simplify the maintenance process for our network equipment?
• What are the benefits of implementing Subscription Services with ExterNetworks?
• How do I get started with ExterNetworks’ uptime maintenance services?

By reaching out to us with these or any other questions you may have, we can provide you with more information about our services and how we can help optimize the performance and reliability of your network infrastructure. Contact us today to learn more about how ExterNetworks can support your uptime maintenance needs.