How to I set up my prepaid phone from virgin mobile?

I bought a prepaid phone from radio shack, its virgin mobile. I bought it for my boyfriend. I paid for everything, the phone and the plan. The guy said I can just activate it online. When I try to activate it online it says I have to pay for the plan, but I already did. I’m so confused I jsut want this phone to be activated.

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Answer #1

1: Use your virgin mobile phone; you can use the phone menu to activate the phone, in the phone’s box you will find a guide provides the instructions of phone activation. Once you activate your phone, you have to call their customer service to complete your account information.

2: Use their website at virginmobileusa.com , go to the top bar and click on ‘activate’, Then choose ‘I am a new customer and want to activate my phone’ and click on ‘next’. You will be asked to enter your address and zip code, and then click on ‘next’. You have to provide your phone serial number and make an account. After you make your account, they will give you instruction to program your phone and when you can place and receive calls.

3: Call their customer services at 1888-322-024, after you provide the phone’s serial number and your zip code, they will guide you through phone activation.

4: If you purchase your phone from a store, chech out if they can help you activate your phone, Some stores provide this service.

ehow.com

Answer #2

your welcome :)

Answer #3

THANK YOU SO MUCH I GOT SO FRUSTRATED

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