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How do I cure the blue screen of death on Sims 3?

Ok so on Friday I bought Sims 3, and I installed it and everything, when I either go to play as a pre-made family or go to make my own, a blue screen comes up and says I have to shut down. When I went to play it the first time (I’ve tried to play it many times) it said the game might not work b/c I had a old video driver, so I installed a new one, and that didn’t work. What do I do? Please help me b/c I really want to play!!

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Answer #1

Have you tried simply uninstalling and reinstalling the game, it could quite easily just be an error with the installation with the game

Answer #2

the disk might be messed up laser lined dirty marks scratches

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