how can I get my alias 2 to function properly?

I have a verizon alias 2 and I am able to send pictures to all my contacts except for two. one who has at&t and the other who has cricket. this is very confusing because sometimes my friend with at&t gets the pictures and sends me some as well. the other times she doesn’t and my friend with cricket just doesn’t get them at all unless I send it in a group message. can someone help me?

Answer #1

I used to do customer service for Nextel and I ran into this issue occasionally with people where they couldn’t send msg to one or two people, usually on a different network. Unfortunately I never found a fix for it :(. Usually told people to take their phones to a dealer and have them check it out. Don’t know if they ever got it fixed tho…

If anyone does have an answer the helps please post it. I have always been curious as to why this happens

More Like This
Ask an advisor one-on-one!
Advisor

Get Live Post

Digital Marketing, Content Marketing, SEO

Advisor

Get Hoptimized

Craft Beer Marketing, Digital Marketing, Brewery Marketing

Advisor

Get My Printer Back Online

Technical Support, Printer Services, Customer Service

Advisor

Gadget Gets

Tech Products, Gadgets, Product Reviews

Advisor

Get Reviews Buzz

Digital Marketing, Reputation Management, E-commerce Services