Dell computers

Beware Dell Customer Service.

Elsewhere here I’ve addressed the poor customer service with regards to resolving problems. If you get a good Dell computer knock on wood, however if you have problems which after a several calls are not resolved, chances are you will find yourself frustrated and feel you overpaid for a product and didn’t even get the level of service you paid for with the computer.

Also, try Google search: “Dell nightmare” and read a good handful of the over 480,000 results found from just that phrase alone!

Find and read my other reply about Dell and Alienware on this forum.

I have two Dells and find them good on price, quality and customer Service. I would certainly by from them again if I were to upgrade.

Mr Dell - CEO Dell Computer Systems

The last bit was a joke. I stand by the first bit though. lol

mp77378, Dell does have a recovery partition on the hard drive PROVIDED a Dell technician hasn’t screwed it up previously from another remote tech support call.

I know hp has a recovery on the hard drive & dell do’es not.